Improving delivery and reducing stock-out
Being a national player, VITOGAZ must insure that each of their customers is supplied on time wherever they are in Switzerland (in the alps at 2000m or in the middle of a crowded city like Geneva). They have a long experience of using dispatching software to help improve the use of their trucks.
If you want to add something about « in a country like Switzerland » then better to describe the geography/demography that makes it tricky in Switzerland.
VITOGAZ has deployed telemetry for more than a decade on their main customers. But deploying telemetry on all their customers only became possible with the arrival of low power network sensors with a very long lifespan (over 10years) with very limited costs of data transmission. To avoid depending on a single hardware producer, VITOGAZ decided to work with us to select the best sensors for them and use our mass deployment platform to reach their target of installing telemetry on each tank by the end of 2021.
End-to-end integrity – from the tank to the decision-maker
VITOGAZ needed a mass deployment application that did not only allow them to deploy the hardware sensor, but also insured them that it was installed on the right tank. Indeed, when you manipulate a few sensors (or a few hundreds) you may remember where each one is. But when you have a few thousand, some of which move around (some tanks are mobile) and you need to monitor them over ten years, then it becomes crucial to be sure that sensor A is installed on tank Z.
Therefore, Brain-it integrates its modules directly to the customer and ensures a two-way stream of data exchange to allow the technician to be sure to install telemetry on the right tank. This also ensures the dispatcher that the data he receives is from the right tank and not from the neighbour.
All applications are designed to show exactly the information that the decision-maker needs to see and know, whether they are a technician, a dispatcher, a customer service employee or even the end customer wanting to see their consumption or the state of their tank.
VITOGAZ Switzerland AG
is the market leader in the Swiss liquefied gas (LPG) market. The key to its success lies in the quality of its products and services and in guaranteeing maximum security for all its services.